COVID-19 

CHANGES TO COVID GUIDANCE AND REGULATIONS

Although COVID  restrictions are being lifted from Thursday 24th February there are some requirements that remain within the NHS and healthcare settings.

In line with a letter issued to healthcare providers by NHSE on Wednesday 23rd of February, we are required to keep all infection prevention and control practices in place. These include

Screening patients before attending in person at the practice to minimise the spread of the virus and keep vulnerable patients safe.

Wearing a face mask is personal preference unless you are attending the surgery for a respiratory issue then you MUST wear a face covering.

Thank you for your continued co-operation.

Patient information - telephone calls are

now recorded. When you telephone the surgery please be patient with us as we   are experiencing a high volume of calls and will answer as soon as we can. We are currently answering an average of 160 calls per day!

Thank you

How to access your COVID-19 vaccination status

 Through the NHS App

 You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

By calling 119

 If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you've completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.

 The letter will be sent automatically to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you've recently moved house, make sure you've given your new address to your GP practice before calling 119.

Click on the link below to also request your coronavirus status letter.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/covid-status-letter/

Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

PRESCRIPTION ORDERING

YOU CAN ORDER YOUR PRESCRIPTIONS OR RE-AUTHORISE A MEDICATION BY EMAILING THE PRACTICE ON THE ADDRESS BELOW.

PLEASE INCLUDE YOUR FULL NAME AND DATE OF BIRTH AND NAME AND STRENGTH OF THE MEDICATION REQUIRED OTHERWISE WE WILL BE UNABLE TO PROCESS YOUR REQUEST.

PLEASE ALLOW 48 HOURS FOR YOUR MEDICATION.

wyicb-cal.longroydescanning@nhs.net

You can contact us via this method if you are having problems requesting medication that needs re-authorising via the online service.